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Unlocking Savings: How to Transfer Your Prescription and Use Discount Coupons

Updated on February 14th, 2024

Save up to 88% on your medications

Written and medically reviewed by Dorcas Morak, Pharm.D

Have you discovered a more cost-effective pharmacy for your prescription through Rxless and are now contemplating the hassle of transferring your prescription? Fear not! Transferring prescriptions is common, and pharmacies strive to make the process as straightforward as possible. Let's dive into the steps and tips to simplify your prescription transfer journey.

How to Transfer a Prescription to a New Pharmacy in 3 Easy Steps

  1. Get in touch with your new pharmacy The first step is to inform the new pharmacy about your intention to transfer prescriptions from your old pharmacy. You can communicate this information via phone, in-person visit, or online if the pharmacy provides transfer services through a website or mobile app. The online process is streamlined for some major pharmacies like CVS and Walgreens. You can kickstart the transfer process by entering your personal details, basic prescription information, and your old pharmacy's contact details. Contacting your new pharmacy might be sufficient if you're transferring within the same pharmacy chain. Ensure your new pharmacy initiates the transfer process, as they can contact your old pharmacy to facilitate the transfer.

  2. Gather your health and insurance information Prepare personal details such as your first and last name, date of birth, home address, phone number, allergies (if any), prescription insurance information, or discount information if using RxLess to save on your medications. If the pharmacy offers online transfers, you can conveniently submit this information through their website. Also, share your preferred phone number with the pharmacy for timely status updates during the transfer process.

  3. Wait for your prescription to be transferred Exercise patience and wait for the pharmacy to complete the prescription transfer. The duration can vary based on the number of prescriptions being moved and the workload of both pharmacies. It's advisable to allow 2 to 3 days before attempting to pick up your refills. Stay informed about the transfer progress by providing your preferred phone number for status updates. Popular pharmacies like CVS and Walgreens offer text alert services to keep you informed about the readiness of your prescription. You should bring your insurance card or join the RxLess Assurance Plan to view prescription discounts on our free mobile app to use when picking up your prescription.

Are there specific circumstances that might complicate the prescription transfer process?

Yes, a few factors may affect the smoothness of your prescription transfer:

  1. Out of Refills: If your prescription has run out of refills, your new pharmacy might contact your healthcare provider on your behalf to request a new prescription. Contact your healthcare provider's office to address such situations promptly.

  2. Controlled Substances: Some medications, categorized as Schedule III, IV, and V controlled substances, can only be transferred once. After the initial transfer, a new prescription from your healthcare provider is required. Examples include Zolpidem (Ambien) and Acetaminophen / Codeine (Tylenol with codeine).

  3. Untransferrable Medications: Schedule II controlled substances cannot be transferred at all. These medications, including Amphetamine (Adderall) and Oxycodone (OxyContin), are not eligible for refills, requiring a new prescription for each refill.

Transferring your prescriptions doesn't have to be a daunting task. With these simple steps and insights, you can easily switch to a new pharmacy and continue receiving your medications without hassle at a much lower price.

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